FAQ

Frequently Asked Questions

Below are questions we regularly receive from customers and our relevant answers.

Q. What are your opening hours?
A. We are open from 9am - 6pm Weekdays and from 9am - 1pm on Saturday.
Q. Do you open during Public & Bank Holidays?
A. No, our support staff deserve a rest on these days.
Q. Will your system work on Windows Vista?
A. Yes.
Q. Will your system work on Windows 7?
A. Yes.
Q. Do you make a charge for paying by Credit or Debit card?
A. No.
Q. Do I have to wait weeks for training?
A. No, there are training videos, an instant messaging service and support staff that are happy to help you through the business process.
Q. Can I use your software on more than one machine without having to pay an additional licence fee?
A. Yes, we do not charge a licence fee, so you can use our software anywhere in the World providing you have access to the Internet.

Reasons you’ll benefit from dealing with insurecarhire

You’ll receive instant and fast service no matter what you need.

Dealing with clients all across the United Kingdom means that we’ll be able to give you the attention you need, when you need it. In fact, to be sure we take good care of you, we have a team of people dedicated to the Self-drive Hire Insurance Market available to answer any queries you may have.

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